We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may be eligible for a refund or exchange subject to the terms outlined in this policy.
You have 7 days from the date of purchase to initiate a return or exchange. After this period, we may not be able to offer a refund or exchange.
To be eligible for a return or exchange, items must be unused, in the same condition as received, and in the original packaging. Items that are damaged, used, or not in their original packaging may not be eligible for a refund or exchange.
Limited Edition Collections are not eligible for returns, all purchases are final.
Certain items are non-refundable, including:
To initiate a return or exchange, please contact our customer service team at tharangini.designs@gmail.com. Provide your order number and details of the item(s) you wish to return or exchange. Our customer service team will guide you through the return process and provide you with a return authorization if applicable.
Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping service and purchasing shipping insurance for your return package. We are not responsible for any lost or damaged return packages.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If your return is approved, a refund will be processed to the original method of payment within 2-5 business days. Please note that refunds may take additional time to appear in your account depending on your financial institution.
If you are exchanging an item, we will process the exchange once the returned item is received and inspected. We will ship the exchanged item to you using the same shipping method as your original order.
However, Limited Edition items cannot be exchanged once purchased.
In certain circumstances, refunds may not be granted or may be subject to additional restocking fees. These circumstances include:
We reserve the right to update or modify our refund and return policy at any time without prior notice. Please review this policy periodically for any changes.
If you have any questions or concerns regarding our refund and return policy, please contact us at tharangini.designs@gmail.com
Last Updated: 16-May-2024
A heritage wood block printing studio founded in 1977 that champions eco-friendly practices with an artisan-first approach
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